Effective Date: 04/02/2025

At Elevate Pilates we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our Pilates fitness studio, website, and services.

• Information We Collect

We may collect the following types of personal information: • Personal Details: Name, phone number, email address, and mailing address. • Health Information: Any relevant health conditions or injuries to ensure safe participation in our classes. • Payment Information: Billing details and transaction history when you purchase services. • Online Interactions: Information collected through cookies and website analytics, such as IP address and browsing behaviour.

• How We Use Your Information

We use your personal information for the following purposes: • To schedule and manage class bookings. • To communicate with you about appointments, updates, and special promotions. • To process payments and manage financial transactions. • To personalize your fitness experience and ensure your safety. • To improve our website, services, and customer experience. • To comply with legal and regulatory requirements.

• How We Protect Your Information

We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include encrypted payment processing, secure data storage, and access control policies.

• Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with: • Service Providers: Third-party partners who assist with payment processing, scheduling, and marketing (under confidentiality agreements). • Legal Authorities: If required by law or to protect our rights and safety.

• Your Rights and Choices

You have the right to: • Access, update, or correct your personal information. • Opt out of marketing emails or messages. • Request the deletion of your data, subject to legal and business requirements. To exercise these rights, please contact us at angel@elevatepilates.uk.

• Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You can adjust your browser settings to decline cookies, but this may affect site functionality.

• Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

• Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

• Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Elevate Pilates

angel@elevatepilates.uk

07570249501

By using our services, you agree to the terms outlined in this Privacy Policy.